Terms and Conditions

Please carefully read our Terms and Conditions and Privacy Policy before accessing this site or purchasing anything from
it. By accessing this website or by purchasing something from it, you are bound by our Terms and Conditions and
consent to our Privacy Policy.

These Terms and Conditions are up-dated regularly and you are advised to review them from time to time. If you have
any queries or concerns, please contact us.
Harlan and Judd Enterprises Ltd trading as Judd Opticians (“Judd Opticians”, “we”, “us”) is a New Zealand business and these Terms and
Conditions are governed by New Zealand Law. Judd Opticians reserves its rights to alter the content of this site at any time.

Intellectual Property Rights
This website contains material which is owned by Harlan and Judd Enterprises Ltd trading as Judd Opticians. This material includes, but is not limited to, the design, layout,
look, appearance and graphics. Except as permitted under the Copyright Act 1994, you are not permitted to copy,
reproduce, republish, distribute or display any of the information on this website without our prior written permission.
Accuracy of Information
We aim to ensure that the information we include on this website is accurate and current. While we have no reason to
believe that any information on this website is inaccurate, we do not warrant the accuracy, adequacy or completeness of
such information. Where we become aware of any misdescription, we reserve the right to correct any error or omission.
Limitation on Liability
In no event shall we be liable for any direct, indirect, special, punitive, incidental, exemplary or consequential, damages, or
any damages whatsoever, even if we have been previously advised of the possibility of such damages, whether in an
action under contract, negligence, or any other theory, arising out of or in connection with the use, inability to use, or
performance of the information, services, products, and materials available from this site. These limitations shall apply
notwithstanding any failure of essential purpose of any limited remedy. Because some jurisdictions do not allow limitations
on how long an implied warranty lasts, or the exclusion or limitation of liability for consequential or incidental damages, the
above limitations may not apply to you.
External Sites
This site may contain links to other sites on the Internet that are owned and operated by third party vendors and other
third parties (the “External Sites”). You acknowledge that we are not responsible for the availability of, or the content
located on or through, any External Site. You should contact the site administrator for those External Sites if you have any
concerns regarding such links or the content located on such External Sites.

All prices on the website are listed in New Zealand dollars and are exclusive of shipping. All prices are inclusive of GST.
We accept payment by credit card, Afterpay and PayPal.

In the unlikely event where a product that has been ordered is no longer available, we will contact you as soon as possible
to discuss your options. This may result in the cancellation of your order or replacement with an alternative product.

Once payment has been received we will confirm your order via the email address you provided during the transaction.
We will only ship your products when payment has been received in full.

FREE delivery on all standard shipping items to NZ urban addresses. $5 to rural NZ addresses. This excludes bulky items Classes (2-6).
Orders delivered to North Island will be received within approximately 1-2 business days. Orders for South Island within 3-4 business days.
Additional freight charges apply for non-standard items.

If you’re not 100% completely satisfied with your purchase, we will happily accept your return within 14 days and provide
you with a credit to the value of the product’s purchase price. You can return the product to our store or send it back to our head office. Products should be returned to us unused and in the original packaging, making sure that the product is in the same condition as you received it in, tags still intact.

We do not offer returns or exchanges on sale items. Nor are we able to provide refunds for changes of mind – credit note or exchange only. The price of the shipping paid is not credited back.

Please advise us as soon as possible upon receipt of your purchase if you wish to exchange. In the case of an exchange, please note that all extra postage costs incurred are payable by you and return of the new item is subject to us receiving the extra postage costs incurred. Once this is received and subject to the return conditions being met, the new item will be posted immediately.